Playdium creates order from chaos

When is a video arcade not a video arcade? When it's a 'location-based entertainment centre.' Such is the designation that Toronto-based Playdium Entertainment has given to the 29 locations it currently operates across Canada. Essentially, these are electronic gaming destinations -...

When is a video arcade not a video arcade? When it’s a ‘location-based entertainment centre.’

Such is the designation that Toronto-based Playdium Entertainment has given to the 29 locations it currently operates across Canada. Essentially, these are electronic gaming destinations – but Playdium’s ambitious goal is to make game-playing a rich and engaging experience, not just an addictive pastime.

Much of the distinction between arcade and ‘entertainment centre,’ of course, comes down to the way in which the experience is packaged. So the creative team at Kramer Design Associates (KDA) discovered when they assumed the task of developing signage and other interior display graphics for Playdium’s new flagship location in downtown Toronto.

‘We wanted to create an immersive environment,’ says Jeremy Kramer, vice-president and creative director with KDA. The firm’s design work for the Toronto location, which opened in November, has since been replicated at Playdium centres in Burlington, Ont. and at the West Edmonton Mall.

Playdium, which opened its first location in Mississauga, Ont. in 1996, aims to deliver a unique experience. Even if a game is offered at other arcades, the company will work with the game manufacturer to put its own stamp on it, and ensure that the Playdium visitor experiences it differently.

Walking into a Playdium centre is a visual experience, Kramer says. From the moment they enter the venue, visitors are surrounded on all sides by merchandising for the games. Graphic display is by far one of the most important elements of the environment, serving to heighten the energy and excitement of the place.

‘The fun of the game should start long before people start playing,’ Kramer says.

A kind of visual hierarchy is at work in the downtown Toronto location. Overarching all is the Playdium brand itself, which defines the general look of the place – unique, unusual and irregular. ‘Its consistency is its inconsistency,’ Kramer says. ‘All of it is done with a twist.’

At the same time, however, the graphics need to create some sense of logical order, to help visitors find their way around. Hence the various zones that have been created: ‘Speed,’ ‘Sports,’ ‘Music,’ ‘Kids’ and so on.

Kramer describes the zones as ‘communities’ – each showcases a particular game genre, and has its own distinct visual theming, created through various means, including theatrical lighting. (The ‘Contact’ zone, for example, is devoted to martial arts games and features Chinese lanterns, as well as dragons and other Oriental images splashed on the walls and floors.)

The challenge, he says, was to develop graphics that would be unique to each zone, but would also integrate well with one another.

In addition to creating excitement and defining themes, the graphics also had to communicate more detailed information about certain games.

Take the Virtual Coaster, which allows players to take a simulated roller coaster ride that they themselves have programmed. Since there’s frequently a queue for this popular game, KDA created a display that serves multiple purposes: it keeps people entertained while they’re awaiting their turn, gets them charged up about the game and provides instructions for programming their own ride. Video screens show roller coasters from around the world in action, while the graphics provide explanations for such roller coaster terminology as ‘helix’ and ‘airtime.’

Playdium locations are constantly evolving to maintain the excitement level – and that creates unique design challenges. KDA’s ongoing task, Kramer says, is to keep the visuals fresh, and to update displays as newer games are introduced.

While Playdium’s core target, obviously, consists of Nintendo-obsessed teens and young adults, Kramer says the audience extends far beyond that narrow segment – a point that KDA needed to keep in mind when designing the interior graphics. With two bars on-site, the Toronto location attracts a significant adult audience; in fact, it markets itself as a prime venue for corporate functions.

Accordingly, the graphics must have a sophisticated adult appeal, while remaining sufficiently cutting-edge to interest the younger generation.

‘One of the keys was creating something that would be visually interesting and challenging for all ages,’ Kramer says.

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Retail sales continue ‘stumbling along’

The latest analysis by Ed Strapagiel finds modest sales growth heading into the busy holiday season.

Canadian retail sales are “stumbling along at a modest pace,” according to the latest Statistics Canada data examined by retail analyst Ed Strapagiel.

For the three months ending in August, non-adjusted sales were up 3.7%, representing around half the 7.1% gains recorded over the course of 2017. Overall, sales have been on a consistent fall since the beginning of the year, with the 3-month growth trend falling below the 12-month trend, and the holiday “doesn’t look too promising at this stage,” writes Strapagiel.

What’s more, the prices of gasoline are “masking” the declines being felt across retail as a whole. For example, the retail analyst notes that retail sales were up 3.6% for the first eight months of the year, but only when gas stations were included. Otherwise, those numbers fell to 2.6% for the same period. He estimates that rising gas prices have added a full percentage point to the retail sales outlook.

Mediocre sales growth is being seen across food and drugs and store merchandise. On the food and drugs side, sales are up 1.2% for the first eight months of the year.  Around 75% of sales in the sector have come from supermarkets and other grocery stores, down 0.3% after eight months, and from health & personal care stores, down 0.1% overall. Meanwhile, specialty food stores, convenience stores, and beer, wine & liquor stores did comparatively better, coming in at 5% or more for the same period.

Sales in store merchandise were higher, with an increase of 4.3% for the same period ended in August. Results have been comparatively smaller than last year’s 6.5% growth for the entirety of 2017. But current growth rates are roughly in line with those of other years.

Electronics and appliance stores continue to do well, with retail sales up 10.8% after the first eight months. Other stores, labelled “miscellaneous store retailers,” also recorded an uptick of 9.1% year-to-date, and clothing stores gained 5.5%. Meanwhile, sales were down 1.2% and up only 0.3% in shoe stores and sporting goods, hobby, book & music stores, respectively.

The major gains have come at the gas pumps. Year-to-date sales are up 16.8%, due to higher prices, not higher demand. “Gasoline prices are now stabilizing however, and retail sales gains are likely to flatten out,” writes Strapagiel. “This in turn will bring down overall total retail performance statistics.”