The future of shopping

In part one on what's to come when buying, strategy checks out the evolution of virtual walls and creative at-home purchasing.

There’s a new startup based out of Toronto called Slyce, and it has created software that essentially turns people into walking, talking, breathing shoppable ads for the brands they wear. It allows someone to snap a smartphone photograph of, say, a parka jacket on their friend’s or a stranger’s back and be redirected to a retailer’s site so they may purchase it on the spot.

We’re moving toward a world of shoppable anything, where inspiration can happen anywhere and the check-out counter no longer claims the majority of impulse purchases. However, before making that giant leap, marketers are testing surfaces of all shapes and sizes, from walls to magazines to screens, by incorporating e-commerce and changing the face of retail. Strategy examined some things to come. Check back tomorrow for the future of shopping through videos and movies.

Virtual walls returning to retail

Qmetrix5Being able to scan and purchase on the go is nary a novel concept, with Tesco jump-starting the trend in 2011 with its pop-up virtual wall in South Korea. This was followed with more shoppable surfaces by equally zealous brands such as Glamour magazine and eBay in New York, P&G in the Czech Republic and closer to home, Well.ca, Jean Coutu and Walmart and Mattel in Canada.

But the next iteration of the shoppable virtual wall or window, as predicted by Dustin Rideout, VP at Sid Lee (who, in a previous life, worked in e-commerce at Amazon’s AidBooks and Research in Motion), will likely not be one that sits outside of a retailer’s store, for example in transit shelters and subways, as it has for the past few years. Not everyone wants to be interrupted with a browsing experience while commuting (especially if they value their privacy and shop on their phones), he says, adding shoppable walls will likely move closer to the retail environment, and become an accompaniment for products inside a store.

In Canada, this is becoming a reality with companies like iQmetrix (pictured left) in Vancouver launching virtual shelving and storefronts that couple screens with products on a physical shelf. Using the touch screens, shoppers can browse various items not stocked in store, compare prices and features, as well as make a purchase. “It’s a bridge between bricks and clicks, merging that line [between digital and physical] once people are inside the bricks-and-mortar,” adds Rideout.

Reimagining the at-home shopping experience

Porter

Of course, not all purchases are happening inside of a store or mall. Home shopping is increasing, with 24% of Canadians having spent more online in 2012 than 2010, according to Stats Canada, which has meant some brands are getting creative with items that sit inside consumers’ homes.

Merging the virtual world with the physical has been happening in print ever since brands began playing with augmented reality, overlaying ads in magazines and newspapers with virtual content, just as Nissan did last year with the Toronto Star. And now, there is a growing interest to push the boundaries even further and connect print with e-commerce to create shoppable magazines.

Just last month, Net-A-Porter, an online luxury fashion shop, began publishing its first glossy magazine to act as a digital-print hybrid (pictured right). The global bimonthly publication, called Porter, is interactive, allowing people to scan pretty much every item showcased in the Vogue-style magazine and purchase in its app.

From the coffee table to the mailbox, brands are also beginning to connect commerce to traditional flyers. Argos in the U.K., for example, has used AR to provide a portal for readers to virtually view and purchase products in its print catalogue.

Check back tomorrow for part two. 

Image courtesy of Shutterstock