Research
Consumer expectations continue to rise in retail
New research by the Retail Council of Canada shows more people will switch retailers when problems arise.
What does the new year hold for smart technology?
Deloitte’s annual TMT report delves into the forces shaping smart speakers and AI in the year ahead.
A framework for effective AI
Sklar Wilton’s Marina Laven digs through the research to figure out how to get consumers to welcome the new tech.
Majority of industry plans to hire more creatives in 2019
A survey of hiring managers shows freelance talent and web-focused skills will be priorities.
How much do digital marketers rely on agencies?
Annual CMA research explores the reasons many marketers were keen to outsource resources in 2018.
Canadian retailers still playing ‘catch-up’
New research from KPMG highlights a need to adapt to widespread digital and demographic changes.
Why are Canadian businesses behind on AI?
Deloitte goes deep on the hurdles holding back implementation and demand for the technology.
Majority of holiday shoppers plan to spend sensibly
Research reveals holiday spending continues to fall and fewer people are saving up for their expenses throughout the year.
Companies struggle to turn innovation into value
New research by Accenture finds that an incremental approach to innovation fails to deliver above-average growth.
How do online shopping habits vary by region?
Research by Environics Analytics identifies which products are most often bought online across different parts of the country.
Consumers think Black Friday offers more savings
Meanwhile, Cyber Monday remains the king of convenience in consumers’ eyes, according to findings by Ipsos.
Google unveils top searches heading into Black Friday
The tech company crunched the data to show which brands are on Canadians’ minds.
Industry members partner on McGill’s new retail school
CloudRaker and a number of retailers will help tackle major challenges at the Bensadoun School of Retail Management.
Grocery shoppers are hot on self-checkout, cold on buying online
A survey shows what Canadian consumers are looking for from their stores.
The pros of greater transparency
Many brands remain unfamiliar with disclosure guidelines, according to a new IZEA Canada report.
