Research

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Phones, robots and bikes will get smarter in 2020

From the Tech newsletter: Deloitte’s TMT predictions cover how AI chips and private 5G will impact consumers and industries.

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Digital payments explode as cash volumes implode

A Payments Canada report also finds security concerns still hold back the uptake of payments with mobile devices.

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How Warc sees 2020 playing out for marketers

The company’s annual guide expects to see AI gain further traction and data privacy become even more important for brands.

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Canadians among the most active loyalty program users

Consumers view rewards as more important to loyalty than other factors, but are less likely to give their points to charity.

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Retail sales slump (again) heading into the holidays

Analyst Ed Strapagiel predicts 2019 could be one of the worst years since the recession.

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Customization and the role of ‘social distance’

New research from UBC undermines common assumptions about why shoppers will customize products a certain way.

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What are the top five retailers for holiday shoppers?

A recent survey also finds that higher income demographics prefer online retailers.

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One-third of holiday spending will go to green products

New research shows more consumers are seeking sustainable options, including moving away from quicker delivery.

PRillustrated

How Canada’s approach to earned media differs from the rest of the world

The methods are different, but a survey finds budgets and data are global challenges.

Black Friday

Brands get out early for Black Friday, Cyber Monday

Reports from Shopify and Vividata also show what’s on shoppers’ lists this upcoming sales weekend.

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Are agencies ready to move away from the rate card?

A report from the ICA shows that while billable hours are still the norm, there is a desire for models tied to client success.

Business Partnership

Marketers return to outsourcing more digital work to agencies

A new report finds many face challenges with in-housing and retaining talent.

Holiday Shopping

Black Friday searches trump Cyber Monday queries heading into holidays

Canadians also still shop in-store more than than online, according to Google research.

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How Canadians are researching (and buying) cannabis products

Research from MiQ finds one in four visitors to a cannabis store have researched it first, and most stick to one store for purchases.

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Retail sales growth grinds to 10-year low

Analyst Ed Strapagiel finds electronics and appliance stores are mostly to blame for the sluggish retail growth.