Research

Ecommerce-Retail

Consumer expectations continue to rise in retail

New research by the Retail Council of Canada shows more people will switch retailers when problems arise.

SmartSpeaker

What does the new year hold for smart technology?

Deloitte’s annual TMT report delves into the forces shaping smart speakers and AI in the year ahead.

Artificial intelligence

A framework for effective AI

Sklar Wilton’s Marina Laven digs through the research to figure out how to get consumers to welcome the new tech.

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Majority of industry plans to hire more creatives in 2019

A survey of hiring managers shows freelance talent and web-focused skills will be priorities.

hand

How much do digital marketers rely on agencies?

Annual CMA research explores the reasons many marketers were keen to outsource resources in 2018.

Ecommerce-Retail

Canadian retailers still playing ‘catch-up’

New research from KPMG highlights a need to adapt to widespread digital and demographic changes.

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Why are Canadian businesses behind on AI?

Deloitte goes deep on the hurdles holding back implementation and demand for the technology.

Holiday-gifts2

Majority of holiday shoppers plan to spend sensibly

Research reveals holiday spending continues to fall and fewer people are saving up for their expenses throughout the year.

Innovation

Companies struggle to turn innovation into value

New research by Accenture finds that an incremental approach to innovation fails to deliver above-average growth.

OnlineShopping

How do online shopping habits vary by region?

Research by Environics Analytics identifies which products are most often bought online across different parts of the country.

BlackFridayCyberMonday

Consumers think Black Friday offers more savings

Meanwhile, Cyber Monday remains the king of convenience in consumers’ eyes, according to findings by Ipsos.

HolidayShopping

Google unveils top searches heading into Black Friday

The tech company crunched the data to show which brands are on Canadians’ minds.

McGill-BSRM

Industry members partner on McGill’s new retail school

CloudRaker and a number of retailers will help tackle major challenges at the Bensadoun School of Retail Management.

selfcheckout

Grocery shoppers are hot on self-checkout, cold on buying online

A survey shows what Canadian consumers are looking for from their stores.

The Selfie Pose

The pros of greater transparency

Many brands remain unfamiliar with disclosure guidelines, according to a new IZEA Canada report.