Tech

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Nestle deals out Delissio advice with a new bot

The pizza brand becomes the first CPG to use Twitter’s direct message chatbot tool in Canada.

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Element AI and Automat strike strategic partnership

The relationship hopes to bring more artificial intelligence expertise to the platform that powers clients’ chatbots.

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Tech in Action: Amazon’s fashion-forward play

The online retail giant taps into machine learning’s potential for clothing design.

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Start thinking about your screen-less presence (column)

Mitch Joel gives brands the questions they should be asking in a voice-centred market.

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Smith forges a new commerce tech division

VR, AR and voice interfaces are at the heart of Smith Labs’ commerce technology play in Ottawa.

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Walmart and Google partner on voice-powered shopping

The deal aims to help the retail giant close the gap on Amazon’s early lead in voice.

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Tech in Action: KFC traps trainees in a VR escape room

A menacing Colonel Sanders oversees a disturbing virtual version of the QSR’s training process.

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Salary demands frustrating CIO hiring needs

Businesses looking to up their tech game face salary challenges in a market that favours job seekers over employers.

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Accenture acquires financial innovation consultancy

Verax adds to the company’s financial expertise to help clients on-board new digital solutions.

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Jonathan Levitt joins Circle6

The former Reitmans CMO becomes a partner at the experience agency to lead consulting and build out its incubator.

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Accenture brings hands-on innovation hub to Toronto

The digital consultancy’s Liquid Studio aims to give clients the ability to rapidly build and prototype their transformative ideas.

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Tech in Action: Toyota’s teen driver takeover

The automaker’s Android app seizes a speeder’s Spotify and offers up a cringeworthy replacement.

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Facebook launches M in Canada

The company’s AI assistant is now learning which suggestions it can make to best enhance conversations within Messenger.

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Check it out: A robot walks into a comedy bar…

SiriusXM has an AI-powered bot generating instant jokes to promote this year’s Top Comic competition.

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Ad-focused budgets threaten engagement: column

Cameron Wykes says spending won’t save brands that don’t adjust to the new realities of customer engagement.