Retail

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Lowe’s makes DIY a way to (safely) get out of the house

New campaigns for Rona and Reno-Depot go after targets with different experience levels, but an equal desire to be outside.

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Hardware retailers prepare to keep being helpful

Home Hardware and Home Depot have been adapting what draws customers into their stores to the world of distanced retail.

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Which categories were hit hardest at the start of the pandemic?

Ed Strapagiel’s analysis shows clothing and auto are facing the toughest road to recovery.

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What are the new consumer segments?

Jackman Reinvents breaks down changing attitudes that are now driving consumers (and how to reach them).

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The Beer Store helps you pay back the people you owe a drink

The retailer prepares for summer by positioning its value proposition as a way to thank neighbours that helped us in recent months.

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Roots names new CEO

The retailer makes Meghan Roach’s leadership role permanent as it begins to grapple with the fallout of COVID-19.

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Young people more cautious about economy reopening

A survey from H+K also reveals that nearly half of respondents in four provinces believe ‘business as usual’ is happening too quickly.

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What will make customers feel safe in your store?

The latest IMI research breaks down how to soothe consumer concerns and drive brand affinity as the economy reopens.

Fresh City Gerrard

Has the online grocery boom changed Toronto’s Fresh City Farms for good?

Why the organic grocer went through with a physical retail expansion amid unheard-of demand for online grocery.

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Reitmans files for creditor protection

The already struggling retailer says a planned restructuring will include “optimizing” its bricks-and-mortar footprint.

Aldo

Aldo files for bankruptcy protection in the midst of transformation

COVID-19 caused a dramatic loss of revenue and increase in losses that put the retailer’s plans off the rails.

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Economic crunch could lead to depression-like drop in spending

A Deloitte report finds existing weakness in retail will be exacerbated by consumer concerns about unemployement.

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Simons’ CEO charts a path towards recovery

Why the Quebec retailer’s chief exec has postponed reopening stores, while expanding its online marketplace for local artisans.

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What are people actually spending money on?

Data from RBC suggests furniture and electronics are on a path to recovery, but travel, auto and apparel continue to struggle.

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Reitmans unsure about its future

The company’s financial results show it was in a precarious position before the pandemic started, as J. Crew becomes the first major fashion retailer to succumb to the pressure of shutting down.