Arrivals + Departures
Company Info
Agencies
Ranking 2025
2024 Rank
#70Address:
Toronto
491 College Street West, Suite 300
Toronto ON,
M6G 1A5
Phone: 416-607-6665
Halifax
1875 Upper Water St., Suite 201
Halifax NS, B3J 1S9
Phone: 902-461-2700
Award-Winning Clients 2025
Award-Winning Talent 2025
Creative Directors
Art Directors
Copywriters
Planners
The Work

Pet Valu disrupts distractions to build pet-human bonds

Connor McDavid looks to Re/Max realtors for hockey pointers

Pet Valu highlights magical moments between store staffer, owner and pet

Fisherman’s Friend shows off its product range through humour
In the News
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Phoenix’s Super Bowl spot tackles ED and male pattern baldness
Canadian men’s health start-up Phoenix Digital Health was back at the Super Bowl lending a dash of humor to a ...
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Oxy taps Arrivals + Departures to grow business
The shop's first initiative was to develop a new brand identity, which lands on shelves this fall.
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Industry Moves: Arrivals + Departures lands Metro Ontario
Plus, Nigel Scott launches The Devil's Thumb.
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Agency Wins: Arrivals + Departures reels in Fisherman’s Friend
Also, Faulhaber wants Canadians to say "Hello, Wisconsin!"
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Agency Wins: Arrivals + Departures named AOR for The Beer Store
Plus, Vancouver's Nine Point Agency adds Arthritis Society Canada and other account wins.
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Re/Max and Pet Valu make moving pets a less hairy situation
The two brands are keying in on new homeowners.
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Industry News: The Hive is abuzz over Crump Group pet brand wins
Plus, Arrivals + Departures teams up with an online cremation provider.
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Industry Moves: Arrivals + Departures adds a new creative director
Plus, Zeno Group fills two key executive roles.
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Bold moves bolster offering and drive scale
Acquisitions and hires allow Arrivals + Departures to serve brands from soup to nuts.
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Truly turns ingredients into paint at a Toronto ‘art battle’
The ready-to-drink brand is looking to step up support of Canadian artists to differentiate itself.
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In Brief: Citizen expands its digital offerings
Plus, Arrivals+Departures named Earth Rated's AOR and Creative Guild adds staff in response to Arby's wins.
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In Brief: Taxi makes six cross-department promotions
Plus, Arrivals + Departures and Pomp & Circumstance both expand on relationships with previous clients.
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In Brief: Former Kraft Heinz CMO joins Kawartha Dairy
Plus, Arrivals + Departures invests in its independence and Engine adds to strategy and design teams.
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SkipTheDishes gives a virtual tour of generosity
Jon Hamm films an ad at home to keep up momentum for the delivery app's efforts to support its restaurant partners.
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2019 Agency of the Year: Small Agency
The category's inaugural winners are finding strength in their size when it comes to delivering the best work.
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2019 Small AOY Bronze: Arrivals + Departures takes off
The shop is working with startups to explore the ins and outs of building a brand from the ground up while also pushing into health and wellness.
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Target wins Best of Show at ICE Awards
The agency won for Crime Stoppers' "Project Anonymous" at the show recognizing the top work in Atlantic Canada.
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Here are the (big and small) Agency of the Year shortlists
Today's shortlists cover the show's newest category and the one that started it all.
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Arrivals + Departures names new CCO
Jeff MacEachern has been hired to lead the agency's creative team in Toronto.
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Shawn King to leave Arrivals + Departures
After 17 years with the agency, the CCO has decided to explore opportunities in the cannabis space.
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Arrivals + Departures launches healthcare division
Led by industry vet Richelle Colbear, A+D Health aims to bring an integrated offering to a changing category.
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Target takes Best of Show at ICE Awards
The agency was once again recognized for work with Newfoundland and Labrador Tourism.
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Arrivals + Departures gets a new CCO in Toronto
The independent agency brings Jason Locey into the leadership role.
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Target brings some colour to the ICE Awards
The agency's work for Newfoundland and Labrador Tourism took Best in Show at the awards recognizing creativity in Atlantic Canada.
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VH Sauces goes big for Chinese New Year
How the ConAgra brand has evolved its "hero season" program to be more omnichannel and target millennials.