Timex to distrib Benetton
Timex Canada will soon begin distributing the Benetton line of wristwatches in Canada.
On Feb. 21, Benetton announced the formation of a joint venture agreement with Timex USA and Germany-based Junghans Uhren that awards Timex the rights to Benetton-brand wristwatches in North America and Asia, and Junghans the rights to Benetton-brand clocks in Europe, the Confederation of Independent States, Africa, the Middle East, South America and New Zealand.
Benetton watches are positioned in the fashion segment of the watch category. The brand is a small player in the North American market.
Leo Fournier, senior product manager with Timex, says that under the agreement new Benetton designs will be introduced and Timex will significantly broaden the product’s distribution.
CP frequent buyer program
This month, Canadian Pacific Hotels & Resorts is introducing a new frequent-buyer customer service program, The Canadian Pacific Club.
Club features include: access to a members-only reservation phone line; guaranteed city-centre reservations if the booking is made 48 hours in advance; fast check-in and check-out, and cheque cashing privileges.
Canadian Pacific Hotels & Resorts, which operates 26 properties across the country, announced the new program on Feb. 21.
On Feb. 26, Novotel Worldwide announced it too was increasing its focus on customer service by launching a simplified telephone reservation system and transferring greater decision-making authority to employees.
