Frequently Asked Questions

Welcome to Strategy Online’s FAQ page. We strive to ensure that our website is user-friendly and have done our best to allow you, the user, to fully manage your account online through your My Account page. If you are having trouble, please read through the list of frequently asked questions below. If you are still having difficulties, please email webmaster@strategyonline.ca and we will do our best to respond in a timely fashion.



Q: The credit card information you have on file for me is incorrect. How can I update it?

A: You can update your credit card information by logging in, clicking on the My Account icon in the top right corner and clicking on Update Credit Card Information under the Website Subscriptions header.


Q: I have a new email address. How can I change it?

A: You can update your email address information by logging in, clicking on the My Account icon in the top right corner and clicking on Add a new Email Address under the Account Settings header.