Opinion

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The illusion of preparedness in crisis communications

Josh Cobden, EVP at Proof Strategies, dives into differing perceptions between the public and business leaders.

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Column: How to drive social change (the right way)

Level5 Strategy principal Laura Richard explains three issues plaguing business-and-cause integration.

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How your brand’s teenage years shape its identity

Rafik Belmsek, Taxi’s head of strategy, explains why young brands shouldn’t be afraid to break from stiff guidelines.

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Paddling together towards reconciliation

On Orange Shirt Day, BBDO Canada ECD Derek Blais explains why he believes the industry can work together to improve representation.

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Why the growth of Web3 shows the importance of trust

Even if you’re not utilizing blockchain tech, Edelman’s Matt Collette says it still illustrates something that is key to customer retention today.

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Not sure if your idea works? Just start making it

Tom Kenny, CSO at Courage, advocates for not waiting for permission to make a great idea come to life.

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Why ‘Super Customers’ could be the future of marketing

Edelman’s Matt Collette examines a tactic that could drive relationship-focused strategies for years to come.

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Why doesn’t everyone get the power of going grey?

For Karen Howe, the ousting of Lisa LaFlamme shows how people still need to put up a fight against ageism and sexism.

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Brand equity, positive change and the bottom line

Camden’s John Dutton argues there is a purely financial argument for brands taking a stand on social responsibility.

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The death of the media flywheel is driving an advertising reset

And Edelman’s Matt Collette proposes the best way to respond is with a shift toward customer retention and CLV.

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The media flywheel is dead. Have you pivoted yet?

Edelman’s Matt Collette begins his look at data in a new era of privacy by explaining how we got here and what’s on the horizon.

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Could BMW’s subscription plan put it in the hot seat?

Zerotrillion’s Aubrey Podolsky explains why short-term revenue might not be worth the trade-off for long-term brand love.

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CCOs, CMOs and CSOs chat creativity in Canada: Part Two

Agencies and marketers talk relationships, changes brought on by the pandemic and what’s holding the industry back.

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CCOs, CMOs and CSOs chat creativity in Canada: Part One

Agencies and brand marketers met for an informal discussion on how local strengths and business models stack up on the global stage.

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Cannes Lions 2022: A welcome return carries the weight of the world

Karen Howe reflects on a festival where the enormity of current events permeated conversations in the Palais and the most-awarded work.