Retail

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What’s in store for click-and-collect?

From retailers like IKEA to restaurants like Freshii, how brands are making sure “BOPIS” options can meet customers where they are.

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The 2020 Shopper Innovation + Activation Awards shortlist

See the activations, campaigns and shopper marketing programs competing for the top prize.

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Hudson’s Bay hopes to rebound with a colourful campaign

The newly private retailer begins its plan to reconnect with Canadians by showing the importance of feeling life’s important moments.

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Addition Elle and Penningtons employees fight stereotypes together

The Reitmans-owned banners build on their communities by showing that the people behind the clothes know what they deal with.

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Sungiven Foods rises in the west

How will the Chinese grocery banner fit into the ethnic grocery segment following its launch in Vancouver?

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Lush makes a stand for refugee rights

The beauty brand pushes Canada to rescind the Safe Third Country Agreement as its bans ICE agents from its U.S. stores.

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Canadian retail sales growth lowest since recession

Ed Strapagiel’s latest analysis shows every sector contributed to a “funk” that isn’t set to let up soon.

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View from the C-Suite: How Bailey Nelson hopes to compete with Goliath

The Australian-born eyewear company’s growth plans hinge on improving the customer journey in a crowded space.

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View from the C-Suite: Golf Town gets out of the rough

CMO Frederick LeCoq gives the skinny on the golf company’s retail experimentation, marketing plans and data play.

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London Drugs releases more inclusive Valentine’s Day cards

The drug store chain addresses “gaps in the card aisle” with designs for LGBTQ people and different relationship styles.

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Shoppers react to Sobeys’ plastic bag elimination

Field Agent polled Canadians who visited the grocer last weekend to see how their habits were impacted.

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Goop sets up shop at Sephora in Canada

The partnership will allow Canadians outside of Toronto to shop the beauty brand in person for the first time.

48North Cannabis Co--48North Launches Cannabis Accessories Brand

48North is bringing cannabis products to Thoughtfull

Indigo’s new ecommerce platform is now selling a selection of accessories curated by the cannabis company.

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Lessons from Canada’s most trusted brands

Kellogg’s, Sun Life and Toyota continue to rank highly in the 2020 edition of the list from Reader’s Digest and Ipsos.

Retail

Retail sales growth on track to hit ten-year low

November sales may have jumped slightly from October, but “one month does not a trend make,” notes analyst Ed Strapagiel.