With a range of speakers on tap from youthful hipster Evan Solomon to grizzled humorist Dave Broadfoot, the 2000 edition of the Canadian Marketing Association’s national convention and trade show gets underway later this month in Toronto. Close to 1,600 marketing professionals and industry analysts are expected to converge on the Metro Toronto Convention Centre for the proceedings.
The central theme expected to emerge during the April 25-27 event is using technology to build customer relationships in an ever-changing marketing environment.
"There are several key issues facing our members, but that is going to be the big one," says CMA president and CEO John Gustavson. "The speakers and panels we have at the conference will be discussing tactical approaches in areas such as interactive marketing, branding, new technology, customer management, e-commerce and database management."
Helping marketers understand and work through these issues is a roster of keynote speakers that includes CBC Television host Solomon, who will speak on "Technology, Marketing and the Future", author and Yahoo! vice-president Seth Godin, who will bring to the podium his ideas on permission marketing, and AOL Canada CEO Stephen Bartkiw and Royal Bank vice-chairman James Rager.
Gustavson, who will offer a chairman’s welcome on Wednesday, April 26, says he will speak to three key issues: the economic impact of direct marketing, privacy legislation and the future of e-commerce.
"We’ll be releasing an economic study done by the Wharton Business School that will indicate the economic contribution of direct marketing in Canada," says Gustavson. "This is not just what or how much Canadians are buying, but the overall economic impact. It will give us some idea of what we contribute to the economy."
Privacy, he adds, "is the next thing that’s coming at us", as Bill C-6, the Personal Information Protection and Electronic Documents Act, goes into effect next Jan. 1. The legislation, literally more than a year in the making, was formally passed into law earlier this month, and governs how marketers obtain consumer consent before disclosing their personal information to third parties (see "Privacy law proclaimed – finally", page D2, for more information).
Also part of the event is the Strategy DirectResponse "Be on Top" cocktail reception, to be held in the Horizons Café on the CN Tower’s lookout level. It takes place April 26 from 5 p.m. to 9 p.m. For more information, contact Jennifer Lussier at (416) 408-2300, ext. 275 or e-mail jlussier@brunico.com.