Tech

simon

Public Mobile updates its chatbot

A design change to the SIMon platform aims to make it a more effective customer service tool.

Data

Overcoming the ‘personalization paradox’

A new report from Salesforce looks into what businesses can do to quell consumer concerns over AI.

Hardbacon

Desjardins captures the DIY investor market

The bank has partnered with fintech startup Hardbacon in an attempt to attract younger self-directed investors.

bmwassistant

BMW to launch AI-powered assistant

The automaker’s Intelligent Personal Assistant will proactively suggest actions based on what it knows about a driver.

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Hubba hires first CTO

Desh Singh will lead development of technology behind the company’s shift to help brands connect with retailers.

dualipa

Tech in Action: Jaguar uses data to create a remix

The luxury auto brand uses its car and Spotify info to personalize a song by pop star Dua Lipa.

googlehome

Telus and Koodo launch on Google Assistant

The telco expands its account management options to a new voice platform.

bnzconvertit

Tech in Action: Converting currency with a camera

Bank of New Zealand uses image recognition to make understanding costs overseas a bit easier.

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GE Appliances gets on Google Assistant

The company builds control of its connected appliances directly into the AI-powered platform.

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TribalScale makes two senior hires

The new additions at the innovation firm look to help fuel new partnerships and international expansion.

WESTJET- an Alberta Partnership-WestJet becomes first Canadian a

WestJet launches a travel chatbot

Juliet gives passengers destination inspiration, flight information and the ability to book flights in a conversational interface.

olg

Ontario Racing gets closer to the action with VR

The OLG creates an immersive experience to further its recent marketing approach.

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Noise continues to expand its ranks

The digital agency adds four more across departments in Vancouver.

fantomarm

Tech in Action: A wearable for sports fans

The “Fantom” uses NFC tech to deliver content to supporters in the stadium, make payments and connect fans to each other.

chevyalexa

General Motors revs up Alexa skills

The automaker brings skills for its Chevrolet, Buick, GMC and Cadillac brands to the Canadian market.